Carrier: Level 3 via Skype
Answers as: “Technical Dept. of Norton Lifelock” or the “Cancellation Team”
Technicians: “Alex,” “Jimmy Brown”
Call Center Location: India
Falsely claims: “Computer came with free trial to Norton”
Remote Access Software: TeamViewer or ConnectWise from rghelp.top (Code: 08ZM50S, 68TB78J, IP: 2606:4700:3031::6815:257 )
The first bhenchod I spoke to was too impatient to provide “suppoat,” so I called back and had “Alex” ask me to install ConnectWise before telling me to throw my computer out of the window when I faked the download not working. I called back once more and “Jimmy Brown” refused to “suppoat”