I mentioned in some post here earlier that “Peter” is a great person to contact there! Not sure about Tom, but Peter strikes me as a strong silent Indian type. He also sounds rather far on the phone and… a bit busy… it seems like he might be preoccupied with some oversized object or objects in his mouth. I might have heard him slurp on something, too… Not sure what Peter was doing while on the phone, but it seems rather peculiar. There is only way to find out what Indian “Pete” is doing: call him at 888-243-7406 and ask what he has in his mouth!
855-206-1926 has “Larry”, but he might be less engaging and amusing.
Additional numbers are: 276-276-5736, 276-276-5738, 276-276-5741