Carrier: Commio
Call Center Location: India 
Answers as: “Infinity Travels”
“Infinity Travels” is a subsidiary of the BBB-Accredited Infinity Web Solutions, LLC that falsely claims to operate from Irvine, California. The company is also closely related to Epcheal, LLC, which a Bizapedia user reported as a front for a technical support scam operation.
A 2019 report on scammer.info reveals the true identity of the scam organization as Adeeba E-Services Private Limited, a fraudulent BPO company operating out of the 6th floor of the Godrej Genesis Building at EP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, India.
User complaints on their Facebook page and BBB, TrustPilot and Yelp listings indicate patterns of fraudulent activity, such as
- Refusing to honor refund deals.
- Fraudulently representing themselves as employees of American Airlines
- Fraudulently representing themselves as employees of JetBlue Airlines
- Fraudulently representing themselves as employees of Southwest Airlines
- Fraudulently representing themselves as Expedia customer service
- Charging cancellation fees despite there being a medical emergency.
- Charging customers for a nonexistent boarding pass.
- Using employees or bot accounts to generate fraudulent 5-star reviews.
- Charging erroneous costs and refusing to offer refunds.
- Fraudulently representing themselves as employees of Delta Airlines
- Fraudulently representing themselves as employees of Alaska Airlines
- Fraudulently representing themselves as employees of Air Canada
Associated Facebook Accounts:
Associated LinkedIn Accounts:
- “Adeeba Services”
- Arabindo Pattnaik, Assistant Manager (technical sales)
- Abhilasha Singh, HR Recruiter
- Nabanita Dey, HR Recruiter
- Joydeep Majumder, Team Lead
- Rima Saha, HR Executive
- Nancy Smith, “Nancy”
- Sadhana Das, HR Executive
- Anish Das, Customer Care Executive
- Ravi Routh, Customer Care Executive
- Santushi Sharma, HR
- Piyus Prashad, BPO
- Saugata Battacharya, Software Engineer
- Mukunda Dutta, TSA
- Raheel Khan, Experience Candidate for Tech Sale Process
- Sayeeda Asad, “Assosiates”
Associated Pinterest Account - https://in.pinterest.com/epchealllc/
Associated X Accounts:
Associated Phone Numbers:
- (877) 257-4274 (ThinQ, listed on their Facebook account)
- (562) 506-8864 (Verizon, listed on their website and BBB page)
- (858) 313-4060 (Commio)
- (760) 999-7119 (Commio)
- (562) 715-7191 (AT&T no longer in service, listed on their Facebook account)
- (888) 908-0815 (Busy Twilio)
- (800) 756-9073 (FoxTel, parked for the Medical Alert Center)
- (855) 640-3317 (Comet Media, parked for pick-a-scam)
- +91 75950 56455
- +91 9830294944
- +91 9831076760
- +91 9748248941
Associated Email Addresses: